Privacy Policy


Conditions and Terms of using Dibba Municipality e-Portal (DM e-P)

Welcome to Dibba Municipality e-Portal.

Using the DM e-P is restricted by these conditions and terms "Users' and visitors' conditions and terms of using Dibba e-portal" which you must read carefully before using the Dibba Municipality website. Once clicking "Agree", you have already read the user's conditions.

and agreed adhering them and they have been become a mutual binding contract but if you click "Disagree" the terms and condition, you can't use DM e-P.

Articles and Conditions of using DM e-P

1-            User's conditions apply to you regardless the way you reach the website. Individuals, establishments, companies and those having right to log in are required to sign in

before using the municipality e- portal, and Dibba Municipality may grant and

terminate the right of access.

2-            Although we aim at providing safe access to our portal, but as a result of factors

beyond our control, we do not guarantee the possibility of continuous, free,

uninterrupted and safe access to DM e-P. We take no responsibility for any

interruption, delay or defect in DM e-P or the e-services provided through it.

3-            Registered Users are responsible for maintaining the confidentiality of the username and password, and they take full responsibility for all activities that occur under the username.

4-            The Technical Support Office of Dibba Municipality provides assistance during

official working hours, and no guarantee can be given to you concerning any special solution or result proposed by the support office. You can contact the technical

support by emailing to helpdesk@dibbamun.ae and you will be replied within 24

working hours.

5-            The user is to bear any charges related to phones or fees related to the service

provider while accessing our portal.

6-            Dibba Municipality holds no liability for the content or information provided by other websites linked with the Dibba Municipality Website.

7-            The information is to be published on the Dibba Municipality Website in both Arabic and English, and if there is a difference between Arabic and English versions, Arabic prevails.

8-            the conditions imposed on the using the DM e-P apply to all uses you made on the portal, and we may suspend, and/or terminate the right to access to use the DM e- Portal in case of violation or if we strongly believe that you have violated the user's terms.

9-            DM e-P is considered a private property which is protected by copyright in the United Arab Emirates. Dibba Municipality is the exclusive owner or licensee of all copyrights, trademarks, service marks and any other intellectual property right in DM e-P.

10-         The user is responsible for the content of any material he distributes under his name registered in DM e-P.

11-         The access of the users registered in the DM e-P can be terminated by us at any time, and we may immediately terminate, suspend, or restrict the right to access the DM e-P in the case of breaking the terms and conditions of use.

12-         The above-mentioned conditions of DM e-P shall be governed and interpreted in accordance with the UAE Law. In case of any dispute arising from the current user's conditions and using the DM e-portal shall be referred to the Fujairah Emirate Courts:

 

The right of accessing DM e-Portal on the Internet.

To use DM e-P, you must log in the website and you can reach the site from anywhere in the world. These user's conditions apply to you regardless of how you accessed the Site.

Links with other internet websites

1-                  DM e-P may contain links with a third-party website that is beyond our control.

2-                  We just provide such links to help the user and we do not attest or take responsibility for any website's contents linked with us.

3-                  The municipality is not responsible for any smart applications or platforms related to a third party, and you must acknowledge that such an application can be modified or deleted at any time by the original publisher and/or rights' owner, and you take full responsibility and risks arising from using any of the third-party applications (including its contents). The municipality holds no liability towards you, or any third party related to it. The municipality is not obligated to examine or delete third-party applications for any purpose, and 1t is not responsible for the accuracy, completeness, suitability, or legality of any third-party application. The availability of third-party applications via the platforms of famous smart application providers such as (Apple App Store Platform) or other smart ones, does not mean municipality's approval, permission or representation or its affiliation with any third party, nor is it considered an approval for the third-party applications, and you hereby waive any legal rights or compensation against the municipality.

4-                  the municipality has no control over the applications, products, services, software, The Apple App Store Platform or (Android) or any other third-party provider. We are not responsible for these products performance and we do not approve them, and we are also not responsible for any content or advertisements, or any materials provided by any third party's applications, products, services, software, or platform. We take no direct or indirect responsibility for any damage or loss you incurred while using or relying on any goods or services of any third party's applications, products, software, or platform.


 

 

 

Restrictions of Usage

The restrictions of using the DM e-P apply to all your uses of the DM e-P. We may stop and/or ban and/or terminate the ability of using the DM e-P if you violate, or if we strongly believe that you have violated the terms of use, so accordingly you agree to avoid the following:

1-    Providing or downloading, with advance knowledge, files containing software, materials, data or other information that don't belong to you or you do not have a license for.

2-    Using DM e-Portal in any way to send a commercial e-mail or any abuse of Dibba Municipality's website on the Internet.

3-    Providing or uploading files on DM e-P so that you know that they contain viruses or malicious data that damage the DM e-P.

4-    Publishing, advertising, distributing, or circulating materials or information on DM e­P that defame and violate laws, or pornographic materials that violate public morals, or any other materials or information that break the law.

5-    Participating illegal activities on DM e-P.

6-    Contacting, directly or indirectly, or including descriptions of products or services that are prohibited according to the user's terms or that you do not have the right to include or enroll.

7-    Announcing any product or service on DM e-P that makes us in violation of any applicable law or regulations in any jurisdiction.

8-    Using any means, program or procedure to intercept or try to intercept the proper operation of the DM e-P.

9-    Taking any action that imposes a burden or an effect on the infrastructure of the DM e-P.

 


 

Privacy Policy

Domain

It is the Dibba City Municipality (DCM) website dibbamun.ae and the privacy statement below applies to this website.

Registering Information automatically and when you surf this site, read its pages, or download information from it, we automatically collect and store certain technical information about your visit to be used for statistical purposes only. This information includes the following:

Your private Server Address

·         The domain name from which you access the Internet (for example, .com .ae, etc.)

·          The type of browser you are using, the date and time of your logging in the site, and the pages you accessed.

·         The documents you have already downloaded, and the previous Internet address from which you directly accessed the site.

We do not collect this data for commercial or marketing purposes. DCM does not sell, exchange_ or distribute in any other way the collected data for any commercial or marketing purposes.

Personal Information

You can access and surf the information available on our website without giving any personal information that fully reveals your identity or can reasonably recognize it. If you voluntarily give your personal information in order to obtain, for example, privileges of accessing the site services, or for your own account on the municipality website and through electronic questionnaires and contact forms, the DMC may exchange such information with government departments or authorities. If necessary, your personal information will be registered and stored on our servers in order to record and follow transaction services, but that information will only be used to notify you about the status of service transactions you have initiated and/or assess your inputs to improve the contents of the DCM website. DCM never sells, exchanges or distributes in any way the collected data for any commercial or marketing purposes.

Files Tracking/ Cookies

DCM website uses "permanent cookies" for any allocated personal contents derived from the website that transferred to the browser once the user logs in. Cookies are text files or parts of larger files used to distinguish the website visitors, and to track the

information during the multiple visits to the website. The use of cookies are-standard

Practices in portals and websites on the Internet. Most Internet browsers can be Configured to reject or accept cookies or only refuse according to user's intervention or delete cookies. However, refusing and/or deleting cookies may damage those pages that need these cookies to function properly.

External Links

DCM website contains links that connect users to other websites, and we takes no responsibility for the privacy procedures followed in those sites or regarding their content. We strongly advise you to review the privacy policy of any website and make your own decisions regarding the accuracy, authenticity and validity of the materials and information you find.

Information Security

The DCM website applies proper and active security procedures to protect information from loss, abuse or alteration. These procedures cover commercial software and technological infrastructure secured to monitor network traffic, allow access for legal users, and identify unlawful attempts to download or change information or cause any other damage.

Accessing Data

DCM website will provide authorized users with personal information collected about them upon their request. We advise users to correct any wrong personal information in order to maintain the correct level of dealing with the portal.

Users' Privacy of DCM Website on Internet

We stress the importance of maintaining the privacy of personal and business data we obtain related to your business.

legal Responsibility

You agree to log in and use DM e-P for legal purposes only, and you are fully responsible for all laws, regulations, rules and provisions related to your use of it. Once you access DM e-P, you agree to avoid the following:

1-                  Using the site to commit a crime or encourage others to be engaged in any behaviour that may be considered a crime or involve legal responsibility.

2-                  Entering or publishing any unlawful content that includes discrimination, libel, slander, obscene or pornographic material.

3-                  Using the site to impersonate other people, parties, or entities.

4-                  Using the site to upload any material having programs that contain viruses, "Trojan horses", or any computer codes, files or programs that may change, damage, or hinder the work of the site or any device or program belonging to any person accessing the site.

5-                  Uploading, inserting, or broadcasting any material that you are not entitled to broadcast under any law or contractual relationship.

6-                  Changing, damaging, or deleting any content available on the site.

7-                  Damaging the communication normal line in any way.

8-                  Claiming association with or representing any company, society, or authority without being authorized to claim such relationship or representation.

9-                  Publishing or broadcasting any ads, promotional material in any way.

10-               Publishing any material that contrasts with others' intellectual property rights or collecting or storing personal information about others.

Waive

you may not waive, sub-license, sub-contract any of your rights or obligations under the user's terms, nor may you provide your user's ID or password to another person for transacting under your order.

Applicable Law

DCM set these terms and conditions of visiting the site in accordance with the laws and regulations applied in the United Arab Emirates. DCM reserves the legal right to protect its infrastructure and information when someone breaks these terms and laws. The Fujairah Courts are the competent judicial authority to consider any legal dispute that may arise in connection therewith.

Agreement Amendment

DCM has the right to amend these terms and conditions provided that a notification of amendments is placed on this page. The amendments become effective once they are made unless otherwise stipulated. Your repeated use of the municipality's portal after placing these amendments means you have accepted them.

Registration

Some of the website pages are only open to the registered members and/or allow the user to ask for support or services electronically by entering personal information. You agree that any information you provided us on these pages is complete and accurate, and that you won't register, and will not attempt to enter the site using a username of another person. To prove your identity, you are required to attend personally to apply the first registration at the customer service center of the municipality building.

Termination of use

The registered users' right to access the DCM website can be terminated by us any time via the option placed on the DM e-P. We may promptly end, stop or limit the access right to DM e-P if the user breaks the conditions.

Liability Limitations

We hold no responsibility for any delay or failure to complete your request on the DM e-P, which may arise from reasons beyond our control or the service providers'.

Disclaimer

Some pages contain links not relating to DCM website, so it does not control their contents and it isn't responsible in this regard.

Open Data e-Copies

The e-copies of the open data and information placed on the DM e-P and posted on its website are available for personal use and they shall be used under only the allocated purposes and legal acts.

Payment method

Credit and/ or debit payment cards can be used to pay service fees via DM e-P.

Contact

If you have any questions about this privacy policy, any procedures related to DCM website or any further inquiries, just e-mail us or contact the phone lines place on the portal.​​